Refund policy

RETURNS AND EXCHANGES

Unfortunately, we do not provide cash refunds however we are happy to offer store credit for you to use on later purchases.

We have a 15-day exchange policy, which means you have 15 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.

To start an exchange, you can contact us at +96178801596 on Whatsapp or send us a direct message on instagram (@chiccherubs) with your order number. Our mailer will then handle your exchange.

Additionally, please be aware that we do not cover the cost of exchange shipping.


In the event that your order arrives damaged in any way or if you receive the wrong item, please contact us as soon as possible at +96178801596 on Whatsapp or send us a direct message on instagram (@chiccherubs) with your order number and a photo of the item’s condition. We will evaluate the issue and make it right.


If you have any further questions, please don't hesitate to contact us at +96178801596 on Whatsapp or send us a direct message on instagram (@chiccherubs).